Teatro Las Grutas
From Passline to own domain, Mercado Pago and a box office that already recommended Fanz to neighbouring theatres.
At a Glance
Industry
Theatre
Location
Las Grutas, Río Negro, Argentina
Size
Coastal theatre serving residents and tourists
Client since
2024
The Challenge
Located in coastal Las Grutas (Río Negro), the theatre needed a box office worthy of its local lineup. With Passline they had third-party domain and branding, funds held until the end of each show, an external processor with high declines, no numbered seat map, and slow support that didn't deliver.
The Solution
Sales at teatrolasgrutas.com with their own design, instant Mercado Pago payouts, an interactive 3D map of the room and 24/7 WhatsApp support with adjustments delivered in 48 hours. The experience was so good that the theatre already recommended Fanz to two neighbouring rooms (Madryn and H4). The direction runs the season from the phone: sales pings the moment a tourist buys, QR validation at the door without a PC cart, and WhatsApp support and Fanzly landing in the same place so no schedule tweak ever loses time.
Results
+13 pp
Payment conversion
3×
Faster checkout
+26 pp
Average occupancy
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